Members

System Upgrade Notice! 

Please note, system upgrades will be conducted beginning Thursday evening, February 26, 2015 through Sunday evening, March 1. Access to our website will be temporarily unavailable during this time. Please check for any benefits and eligibility needs during this time in advance of this scheduled update. Thank you for your patience as we enhance our online resources to better serve you. 

Please note, existing vision member logins will expire on Monday, March 2. At that time, please have your member ID or social security number ready to register on the new system. If you have any questions or need support, please email CustomerService@advanticabenefits.com or call (866) 425-2323 to speak with a customer service representative.

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Member Resources

Contact Information for Vision Member Services:

Phone: 866-425-2323
Email: vision-customerservice@advanticabenefits.com

Contact Information for Dental Member Services:

Phone: 800-501-3471
Email: dental-customerservice@advanticabenefits.com