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CS Portal User Videos

The purpose of the CS Portal User Videos is to help end-users understand and operate the “CS Portal Users“ section of the Advantica Benefits Care1st website. This guide contains instructions on how to use the website, as well as descriptions of what steps should be taken in example scenarios. It is not intended to be a complete training guide or manual.

The “CS Portal User” section of the Advantica Benefits website is primarily used by CS Portal Users to help them utilize their provider tools and resources on the Advantica Benefits website.

If you have questions or need assistance, please contact your Advantica Care1st client manager. You can also request support by phone at (866) 354-2020, select option 2 or via email at

Click the link below for the video you want to watch.